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Program Syllabus

AI for Administrative Professionals

Handle email, documents, meetings, and spreadsheets faster, while keeping accuracy and your own voice.

Hands-on with Claude and ChatGPT | 16 guided hours | Live online or in person

  • Draft and improve emails and documents

  • Prepare agendas, minutes, and action lists

  • Work with spreadsheets and simple data

  • Check AI output before anything is sent

  • Choose a track for growing in your role or finding your next one

Target Audience

  • Administrative and executive assistants

  • Office managers and coordinators

  • Team support and operations staff

  • Working administrative staff seeking growth or promotion

  • Administrative professionals looking for work

AI for Administrative Professionals Overview

This hands-on course builds on the experience you already have, so it does not start you from zero. Across eight Skill Sprints, you use Claude and ChatGPT with everyday office tools to manage communication, meetings, documents, and data more efficiently. Every Skill Sprint ends with a small result you can use, explain, or build on.

  • Mostly hands on: you build each skill by doing it

  • A checking habit: you learn to catch AI errors before they matter

  • Guidance throughout: progress reviews show where you need support and what to do next

  • Two tracks: choose workplace growth or job search, with shared skills at the core

Delivered using OCA’s Skill Sprint™ Method with hands-on practice, real-world exercises, and instructor-led feedback.

Prerequisites

The following are needed before you start:

  • Working experience in an administrative or office role, however recent

  • A computer with internet access

  • Claude and ChatGPT accounts, with the plans confirmed before you start

  • Looking for Work track: your current resume and LinkedIn profile

All sample emails, documents, and spreadsheets are included in your course material, so you never need to use confidential or employer data. This course is designed and delivered independently by Ohio Computer Academy and is not affiliated with or endorsed by Anthropic, OpenAI, or Microsoft.

Outcomes

By the end of this course, you will be able to:

  • Explain how AI works, why it makes mistakes, and what is safe to share

  • Draft and improve emails and documents in your own voice

  • Prepare agendas, minutes, and clear action lists

  • Use AI to organize spreadsheets and summarize information

  • Working track: make emails, meetings, and recurring documents faster and easier to document, and show the value of your work to your manager and stakeholders

  • Looking for Work track: present your experience on LinkedIn, on your resume, and in interviews, and run a daily routine of practice, connections, applications, and follow ups

Workplace Applications & Career Skills

The skills learned in this course apply directly to:

  • Email and correspondence

  • Meeting agendas and minutes

  • Reports and documents

  • Spreadsheet tasks

  • Scheduling and planning support

  • Procedure documentation

  • Administrative Assistant roles

  • Executive Assistant roles

  • Office Manager and Coordinator roles

Curriculum

For people with experience in this field who want to return to it or move into a new role. Skill Sprints 2 to 4 are the same in both tracks, and each track runs as its own cohort.

Download the Looking for Work brochure

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$850   
  • Instructor-Led: Live Online or In Person

  • 16 Total Hours

  • 8 Skill Sprints

  • Working Experience in the Field

  • Two Tracks to Choose From

  • Real-World Project

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Group/Corporate Training
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Why This Course Is in Demand

AI can draft in seconds, but a wrong date, name, or tone can create a real problem for the people you support.

AI for Administrative Professionals builds these skills through practical work, with a habit of checking AI output before it is used.