AI Essentials

The question: What is AI actually doing?

You will learn:

• What AI and language models are

• Why confident answers can be wrong

• What AI can and cannot do

You will be able to:

• Explain AI in simple terms

• Compare Claude and ChatGPT on the same task

• Spot a wrong or invented answer

You leave with: A simple way to explain and judge AI.

The question: What is safe to share?

You will learn:

• What happens to information you share

• Sensitive data to keep out

• Responsible AI use at work

You will be able to:

• Decide what can and cannot be shared

• Remove sensitive details from a task

• Follow your organization's AI policy

You leave with: A personal safe use checklist.

The question: How do I get a useful answer?

You will learn:

• Context, goal, format, and example

• Improving a weak first answer

• Saving requests that work

You will be able to:

• Write clear requests

• Improve an answer step by step

• Start a reusable request list

You leave with: Your first reusable requests and your first progress review.

The question: How do I know whether to trust it?

You will learn:

• Why AI invents information

• Three checks for every AI answer

• Spotting bias and missing information

You will be able to:

• Check facts against sources

• Identify gaps and bias

• Prove or reject an AI answer

You leave with: Your personal checking routine.

The question: How do I write faster and still sound like me?

You will learn:

• Drafting, rewriting, and summarizing

• Adjusting tone for different readers

• Keeping your own voice

You will be able to:

• Draft and improve everyday messages

• Summarize long documents

• Edit AI drafts in your own voice

You leave with: A set of writing requests you can reuse.

The question: How can AI help with files and numbers?

You will learn:

• Asking questions about documents

• Working with simple tables

• Limits with large files and numbers

You will be able to:

• Extract key points from a document

• Analyze a simple table

• Verify totals and facts

You leave with: A tested document and data routine and your second progress review.

The question: How do I use AI to think, not just answer?

You will learn:

• Using AI as a thinking partner

• Finding and judging sources

• Verifying claims before using them

You will be able to:

• Research a practical question

• Compare options and tradeoffs

• Cite and check your sources

You leave with: A checked research summary.

The question: What should I do next?

You will learn:

• Finding everyday uses for AI

• Building a simple routine

• Choosing a course for your role

You will be able to:

• Apply AI to one real task

• Complete your Playbook

• Choose your next course and a 30 day plan

You leave with: A finished Playbook, a 30 day plan, and a final progress review.

The question: What can I do with AI now?

You will learn:

• Choosing a task worth improving

• What a finished, checked result includes

• How to explain what you did

You will be able to:

• Complete one practical task with AI

• Document how you used and checked AI

• Present your result and your Playbook

You leave with: A finished project and a clear next step.