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Business Analyst

Learn business analysis concepts and build practical problem-solving, documentation, and process improvement skills through structured learning and real-world business scenarios.

  • Learn business analysis concepts through structured Skill Sprints

  • Understand business requirements gathering and documentation techniques

  • Apply process analysis, stakeholder communication, and workflow mapping skills

  • Work with real-world business scenarios and case studies

  • Build practical business analysis skills for modern project environments

Target Audience

  • Complete beginners seeking a structured introduction to business analysis

  • Students and job seekers preparing for business analyst and operations roles

  • Professionals looking to strengthen business process and documentation skills

  • Project coordinators and team members working with business workflows

  • Anyone interested in business analysis, process improvement, and stakeholder management

Business Analyst: Requirements, Modeling & Tools Overview

Business Analyst is a practical program designed to build foundational business analysis, process improvement, and stakeholder communication skills used in modern business environments. Learners work with requirements gathering, documentation, workflow analysis, process mapping, stakeholder collaboration, and solution evaluation techniques through guided skill sprints and real-world business scenarios.

  • Learn business analysis concepts through structured Skill Sprints

  • Apply requirements gathering and business documentation techniques

  • Work with process mapping, workflow analysis, and stakeholder communication

  • Understand business problem-solving and solution evaluation approaches

  • Develop practical business analysis skills through real-world scenarios

Delivered using OCA’s Skill Sprint™ Method with hands-on practice, real-world exercises, and instructor-led feedback.

Prerequisites

The following basic skills are recommended to maximize learning outcomes:

  • Comfort using a computer, spreadsheets, and business applications

  • Basic understanding of workplace communication and business workflows

  • Interest in problem-solving, process improvement, and business operations

  • Familiarity with teamwork and project collaboration concepts is beneficial

  • Willingness to participate in case studies and practical business exercises

Outcomes

By the end of this course, you will be able to:

  • Understand core business analysis concepts and workflow management principles

  • Gather, document, and organize business requirements effectively

  • Apply process mapping and workflow analysis techniques

  • Communicate with stakeholders and support business collaboration activities

  • Analyze business problems and recommend solution approaches

  • Work with business documentation and reporting techniques

  • Apply business analysis concepts to real-world project scenarios

  • Build foundational business analysis skills for operations and project-focused roles

Job Roles & Careers

After completing the program, learners will be better prepared for positions such as:

  • Business Analyst

  • Operations Analyst

  • Business Process Analyst

  • Project Coordinator

  • Requirements Analyst

  • Business Operations Associate

  • Process Improvement Analyst

Curriculum

Learn through focused Skill Sprints built around practical application and real-world tasks.

  • Explain the role and responsibilities of a Business Analyst

  • Understand different project types and environments

  • Identify stakeholder groups and their expectations

  • Differentiate Agile and Waterfall BA roles

  • Recognize how BA contributes to project success

  • Differentiate business needs vs solutions

  • Define problem statements and business scope

  • Identify business objectives and success criteria

  • Understand key BA deliverables

  • Establish clear boundaries for analysis

  • Identify and analyze stakeholders

  • Apply elicitation techniques (interviews, workshops, surveys)

  • Ask effective and structured questions

  • Capture stakeholder needs accurately

  • Manage stakeholder expectations

  • Differentiate business, functional, and non-functional requirements

  • Write clear and concise requirements

  • Structure requirements documentation

  • Apply traceability concepts

  • Maintain requirement versions

  • Understand process modeling fundamentals

  • Create As-Is and To-Be process flows

  • Identify inefficiencies and bottlenecks

  • Analyze workflows for improvement

  • Document process changes

  • Understand BPMN fundamentals

  • Create process flow diagrams

  • Develop use case diagrams

  • Build data flow diagrams

  • Create system context diagrams

  • Validate requirements with stakeholders

  • Apply prioritization techniques (MoSCoW, etc.)

  • Manage scope and change requests

  • Handle requirement conflicts

  • Support approval and sign-off processes

  • Understand commonly used BA tools

  • Create BRD and FRD documents

  • Develop use case documentation

  • Understand wireframes and mockups

  • Apply documentation best practices

  • Understand BA role in Agile teams

  • Write user stories and acceptance criteria

  • Support backlog refinement

  • Collaborate with Product Owners and Scrum teams

  • Participate in Agile ceremonies

  • Apply end-to-end BA workflow

  • Handle real-world BA challenges

  • Integrate elicitation, documentation, and modeling

  • Solve business problems using structured analysis

  • Prepare for BA interviews and scenarios

Analyze a real-world business scenario and apply business analysis techniques to gather requirements, map workflows, and recommend process improvement solutions.

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$850   

  • Instructor-Led: Live Online

  • 32 Total Hours

  • Beginner Level

  • Real-World Projects

  • Career-Focused

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Why This Course Is in Demand

Organizations across industries rely on business analysts to improve workflows, support project delivery, and align business needs with operational solutions. Business analysis skills remain highly valuable for operations, project coordination, and process improvement roles in modern business environments.

Frequently Asked Questions

This course is ideal for beginners starting a career in Business Analysis, students and job seekers preparing for BA roles, and working professionals looking to transition into business analysis, operations, or project-based roles. It is suitable for individuals from both technical and non-technical backgrounds seeking structured, hands-on learning

No prior Business Analyst or technical experience is required. The course starts with foundational concepts and gradually builds toward requirements gathering, process modeling, and real-world BA practices. Basic computer skills and familiarity with office tools are recommended.

Participants learn requirements elicitation, stakeholder analysis, business and functional documentation, process modeling using flowcharts and BPMN, BA tools and artifacts, and Agile BA practices. The program concludes with a real-world Business Analysis project

This course supports entry-level roles such as Business Analyst, Associate Business Analyst, Business Systems Analyst, Functional Analyst, and Project Coordinator. It also provides a pathway toward advanced roles in Product Management and process improvement.

Yes. The program is designed for working professionals looking to upskill or transition into Business Analysis roles. The structured Skill Sprint Method™ ensures efficient learning with guided instruction and practical exercises.

The total duration is 32 hours, delivered through instructor-led live sessions along with guided exercises and assignments. This structure ensures both conceptual understanding and hands-on practice.

Yes. This is an instructor-led online course delivered in a live, interactive virtual classroom format with real-time discussions and guided exercises.

The course covers requirements gathering techniques, process modeling (flowcharts and BPMN), documentation artifacts (BRD, FRD, use cases), and commonly used BA tools and collaboration practices.

Yes. Participants who successfully complete the training will receive a Certificate of Completion from OCA.

Yes. Corporate and group training options are available and can be customized based on organizational requirements and project scenarios.

Registration can be completed through the course page on the OCA website or by contacting the admissions team for enrollment assistance and schedule details.

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