EFFECTIVE COMMUNICATION TECHNIQUES
Effective communication is absolutely essential to establish a healthy organizational environment. It brings profound changes in the company’s internal and external communication networks. Communication is not only about how the message is transmitted; it is about understanding how the message is transmitted mutually between a sender and the receiver. Hence, effective communication techniques enable better functioning of a company dealing with business activities. Here are the 5 most effective communication techniques to follow:
1. Use simple language:
Using simple language without grammatical errors helps to communicate effectively. Convey your ideas and perspectives in simple words to reach the audience. A speaker must share knowledge to convey appropriate ideas clearly without jargon, and complex expressions may not synchronize with the audience. It would help if you avoid bombastic vocabulary to impress the listeners; they may not understand correctly, leading to ineffective communication.
2. Focus on Non-Verbal Communication:
Successful communication between two persons is achieved not just from spoken words but also non-verbal signals. When you communicate with people, you should focus on body language, facial expressions, postures, gestures, eye contact, and personal experience, which influence speakers and listeners. Communication is effective when both sender and receiver maintain eye gaze with each other while speaking, thereby avoiding distraction and improving attention. If you speak like a robot without any body movements or hand movements, your message will not be conveyed adequately. A listener should also maintain good body language like sitting straight, keeping hands on the table, and nodding heads. So, the vital means of non-verbal communication involve understanding the nuances of communication. Non-verbal communication during the interviews, play an important role in getting hired.
3. Establish Audience approach:
A speaker needs to keep the audience in mind during communication. When you face a heterogeneous group, you must understand their interest in discussing the concept of what you talk on. You need to create a lively interaction with the audience, which may satisfy them and also encourage them to clarify their doubts. A listener can ask a speaker several questions to avoid monotonous one-way communication. Communication is two-way traffic; both speaker and listener have to participate and understand. Therefore, focusing on the audience is the perception of total customer satisfaction.
4. Avoid Information Overloading:
Sometimes, a speaker loads the listeners with too much information, due to which the audience tends to ignore essential messages. To avoid such a situation, speakers should focus on the necessary points and include only relevant ideas. Concurrently, the audience can also take notes so that one may not to miss the vital message conveyed. If you want to communicate effectively, you must prioritize the essential information. Give meaning to the information when you share, and give relevant examples rather than just passing it.
5. Overcome the Barriers in communication:
A speaker, as well as a listener, face specific barriers. A speaker should prepare themselves to overcome barriers like content delivery, distractions, mindset, and feedback. Physical obstacles like noises, electricity and physical discomfort can disturb the speakers’ and listeners’ environment. Concentrating on providing impressive knowledge humorously helps bring attention in case of such barriers. It will help if the listeners cooperate and keep perfect silence when they find the situation messy. The listener’s responsibility is to tackle obstacles and never cease to learn new knowledge. You should ignore those barriers and emphasize on the content.
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